We are accessible at all levels, right through to the managing director. The fact we are a small, boutique company, we are transparent at every level, and we nurture our clients with the view to establishing long term relationships with them; when you build again we want your business, we value your custom and this is reflected in the way we deal with you.
Flexibility is another point of difference that McCarthy holds over many of its competitors, our Expressions Series offers you the chance to shape the outcome of the design; we will work with you to adjust the floor plans and specifications so that you get exactly what you want, after all this is your home, not ours!
The McCarthy Guarantee – to secure your business we need to earn your trust. To do this, we offer you this simple guarantee: we promise to never lose sight of the fact that building a home, this home, is your dream, and the magnitude of that dream can never be underestimated or overstated. We present you with a contract of intent which promises the following.
Our difference is, we will:
- Listen to your needs, after all it’s your home, not ours;
- Provide you with expert, honest advice generated from 40 years of home building in Queensland;
- Guide you step-by-step through the construction process, so that you can be assured that the journey is progressing in a timely manner, and any issues can be easily addressed along the way;
- Provide you with after sales service well above and beyond industry standard, including giving you access to our owners and Directors;
- Ensure your experience with us is a positive one so that you will feel confident referring us to others.