ABOUT US/
TESTIMONIALS & FEEDBACK

Recently we have had some bad reviews on Product Review saying that we don't communicate often enough with our customers in the early stages of drafting/drawing. A few have mentioned that we are slow at quoting.
Thank you for bringing that to our attention! We have addressed it and are implementing a new procedure so our customers are not 'left in the dark' and waiting endlessly for quotes.
We value your feedback so please dont hesitate to contact us if you encounter any problems at any stage...remember: Our door is always Open.
And, if you think we have improved our performance - feel free to put that up on Product Review too!
Most of our business comes from referrals and repeats so we take feedback very seriously and do our best to rectify each and every situation.
McCarthy Homes Testimonials
Here are just a few of the testimonials that we receive... take a look:
Veronica - Client Service Manager
Thank you for everything that you (Veronica our Client Service Manager) have done for us - from the moment we were first introduced to your company to the time we took possession of our home, McCarthy Homes made every experience pleasant and memorable. Your superior organisational flexibility has never been witnessed before to the levels that you have displayed and we have purchased a number of properties over the last 20 years in Brisbane. The quality of workmanship within the home is outstanding. We draw great comfort in recommending McCarthy Homes to anyone wanting to purchase a quality home at an affordable price with the fringe benefits such as old-fashioned services rarely seen in the modern era. Thank you McCarthy Homes for this memorable experience.
Yours sincerely
Paul & Angela Tonges
I just wanted to thank you for all the work that you did for us in making our transition into the house go so well. Paul and I are extremely happy with how everything went and this of course was due to your wonderful organisational skills. Your customer service is second to none and we are really grateful to you personally.
Angela Tonges
We are really pleased with how everything came up in this last week, in particular, the skirting boards (thank you for your prompt attentio to this last Friday Veronica). The quality of the overall finish is good and so far there is not a decision that we regret, infact, most we are absolutely thrilled with.
Veronica, I thought of you everytime I put something in a built-in cupboard and was reminded just how much I appreciated you advocating for the extra height for us at the very last minute - something we will notice every day for teh next 20 years! This I'm sure will be one of many things that will remind us of the hard work you did to ensure we got what we wanted.
Cheers
Leanne and Ian
Janet - Client Service Manager
Thank you for your wonderful assistance. You truly are magnificent at your job. I absolutely love the house - it is everything I wanted - but better. I am so glad we went with you guys on our first attempt at building. It has been a great learning experience. Thanks, thanks, thanks.
PS My neighbours were going to write a letter to thank your workers for being so considerate to them during the building process - They were really thankful.
Dear all at McCarthy Homes
We are just sending a letter of thanks to the whole team involced in the building of our house at Redland Bay. We have built with you before and were extremely happy but thie build was evern better, their was always someone onsite so that the build was constantly moving on in its stages, any concerns or needs were met by Veronica and dealt with promptly and professionally. The tradies were a fabulous bunch of guys with great work ethics. My needs and wants from a design point of view were met in the intial stages wto give me the home that suited my individual needs and I generally feel that it has been a pleasure to deal with you again as a company. Right from the start we enjoyed working with Chris on our design getting the home that we wanted I( did 'tweak' it a bit' and change a few things about but haave ended up with a great floor plan. Thank you for such a lovely expeirence and we look forward to dealing with you all in the future (if hubby ever lets me build again)
Kindest regards
Julie & Peter
Alan - Maintenance Department
Just a short thank you to say how much we appreciated your efficient and professional service at McCarthy Homes. We approached you with an issue we had with our home that was not directly the fault of McCarthy Homes, but you did not hesitate to come out and have a look. You then proceeded very quickly to arrange for our tiles to be repaired, free of charge, less than one week later. The tiler did a great job!
Once again we are extremely satisfied with the top quality service of McCarthy Homes and will continue to recommed you to friends and family wishing to build.
Thanks again
Lisa and Michael Thomas
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I just wanted to pass on a thank you for some additional maintenance work your team has undertaken over the last few months. we built our home with your company in 2006 so we are well outside the maintenance period, yet when I contacted your offices to see whether there was a way of rectifying some shower tile problems and kitchen benchtop problems I was pleasantly surprised that it would be resolved. The follow-up service reinforces to us that our original decision to build with McCarthy Homes was the correct decision.
Thank you
Mark W
McCarthy Homes as a Team
As a Project Supervisor within the building industry myself I found McCarthy Homes to be excellent both in the range of homes and layout options, including numerous McCarthy standard items which were costly extras with other builders. From the sales team to the Marketing and Construction Teams I found them both helpful and informative enabling the transition from the design stages through to the building stage to run smoothly and as stress free as possible.
The house upon commencement flowed through without any pauses in construciton until completion, indeed every weekend during our visits we were continually surprised at how far the house had progressed. I have had an umber of friends and family stay with us at our new home and they have all commented on the quality of the house particularly the fixtures and fittings.
Thanks
Paul McKee
John Dawson Electrical
We are so happy we built with McCarthy Homes. This is our fifth home we've built over the years and this one has been hassle free. Once the plans came out from council, our Site Supervisor was introduced to us and we had a wonderful relationship in the building process. We were kept appraised each step of the way and the time frames he offered were met. At our six month maintenance, there were only a few minor items to be addressed and they were attended to without fuss. The quality of the workmanship has been great - we havent even had cracks in the plaster cornices! If I was to consider building again, I would certianly look at what McCarthys can do for me.
Kind regards
Jeff & Judy Douglas
Thank you very much for our lovely home, your motto is certainly true. Your staff is your business. Special thanks to gorgeous, patient Ross always efficient, helpful. Obliging Janet, Dynamo Natasha and Leonie who got the colours just right!
Regards
Chris & Simon Lapari
